Terms, Privacy & Refunds

These Terms form a binding agreement between you and Mister Wright LLC, DBA Tech Sales Starter, for your use of techsalesstarter.com and its courses, downloads, and certifications (the “Service”). By using or purchasing the Service, you agree to these Terms, the Privacy Policy, and the Refund Policy.

We provide self-paced and cohort-based online training in technology sales, including videos, written materials, templates, quizzes, and certificates of completion where included. Content is delivered digitally and may be updated or retired over time; we do not guarantee indefinite availability.

You must be at least 18 years old to use the Service. You are responsible for keeping your account credentials confidential. Access is licensed per person and may not be shared or resold.

Prices are in U.S. dollars and are due in full at purchase unless a payment plan is offered. Access is granted after payment confirmation. Future price changes do not affect past purchases.

All course content is owned or licensed by Mister Wright LLC. Your purchase grants a personal, non-transferable, non-exclusive license for personal learning. You may not reproduce, resell, or use the content to build a competing product without our written consent.

You may not share credentials, scrape the Service, bypass access controls, harass staff or students, or use the Service unlawfully. Violations may lead to suspension without a refund.

The Service is provided “as is,” without warranties of any kind, to the fullest extent permitted by law.

Our total liability is capped at the amount you paid us in the preceding 12 months. We are not liable for indirect or consequential damages, except where liability cannot lawfully be limited, including for fraud or gross negligence.

Either party may end use of the Service. Violations may cause suspension or termination. The provisions covering intellectual property, disclaimers, and liability survive termination.

These Terms are governed by the laws of the State of California. Exclusive jurisdiction and venue lie in California state or federal courts.

Material changes will be reflected by an updated Effective date. Continued use of the Service after changes means you accept the updated Terms.

We use information to deliver course access, track progress, issue certificates, process payments and refunds, send transactional emails and opt-in marketing, improve content through aggregate usage, detect fraud, and comply with law.

We do not sell personal data. We share it only with service providers—such as payment processors, email providers, video hosting, and analytics providers—bound by limited-use obligations, or when legally required.

Cookies help keep you logged in, remember preferences, and understand usage. You can control cookies in your browser settings, though doing so may affect login persistence.

You may request access to, correction, deletion, or export of your personal information and opt out of certain uses. California residents have CCPA rights, including the right to know and the right to deletion. Send requests to hello@techsalesstarter.com.

We use reasonable administrative and technical safeguards, including encrypted transmission. No method is 100% secure. We retain data while your account is active and as needed for legal, tax, and accounting requirements.

The Service is intended for adults 18 and older. We do not knowingly collect children's data. Contact us to remove any inadvertently collected information.

A full refund is available within 14 calendar days of purchase, for any reason.

A certificate represents completed value delivered.

1. Email hello@techsalesstarter.com with subject “Refund request” and the purchase email.
2. We confirm eligibility within 2 business days.
3. Approved refunds are issued to the original payment method within 5–10 business days.

Duplicate or erroneous charges are always refunded in full. Technical failures on our end are handled case-by-case and may qualify outside the standard window. Discretionary refunds may otherwise be available.